Description
Reviews
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Review from PaulaJo M
I absolutely love your gift wrap. I decided to order the milk/cookies socks to go with the paper for a Bridal shower. While the gift wrap was absolutely darling - the socks were ungiftable because the print on them was backwards rendering them illegible. I emailed your company the very next day to see if I could get a new set ordered/shipped in time for the shower or a refund. I received one email response from Allan: "Apologies for the mishap. I have forwarded your concern. I'll reach out to you as soon as I got an update." I never heard anything more despite me emailing back for help three different times. It was like I was ghosted. I couldn't have been more disappointed. I completely appreciate that mistakes happen etc. and have enormous patience for companies. What's really hard to forgive is the absolute abysmal customer service I received which was - non existent. I'm happy to forward the emails I sent asking for help/just wanting clarity to know if the socks might be able to be remade for me on time - if not I needed to get shopping for a new gift etc. No response. Thank you, PJ Malin MD
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Review from Suzette H
Nothing could be more perfect for a Valentine’s gift!
shipping
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Return policy and shipping
MixMatchandSave
The Mix, Match, and Save promotion gives customers an opportunity to receive significant savings when purchasing more than two items at one time. Part of what makes this extra valuable for Gift Wrap My Face customers is these savings can be used on any product category available on GiftWrapMyFace.com. That includes gift wrap, gift tags, face socks, banners, stockings, and any other products that might be offered in the future.
How it Works: Add as many items to your cart as you would like to purchase. Two of the items will be full-price and all other items will be discounted 50%. However, this discount can not be combined with any other promo codes or discounts.
refunds/returns
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.